Privacy Policy

Legal

Privacy Policy

Last updated:

INTERZAVA LIMITED ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you use our website and software services.

1. Who we are

INTERZAVA LIMITED is a company registered in England and Wales under company number 17392151. Our registered office is at 13 Hemans Road, Daventry, NN11 9DN, United Kingdom.

We are the data controller for personal data collected through our website and services. You can contact us regarding data protection matters at [email protected].

2. What data we collect

We may collect the following categories of personal data:

Contact and identity data: your name, email address, phone number, and company name when you submit an enquiry or service request.

Technical data: IP address, browser type, operating system, and pages visited, collected automatically when you use our website.

Usage data: information about how you interact with our software products, including feature usage and session data.

Communications data: records of correspondence between you and us.

3. How we use your data

We use your personal data to respond to enquiries and service requests; to provide, maintain, and improve our software services; to manage your subscription and account; to comply with legal obligations; and to send service-related communications.

We do not use your personal data for unsolicited marketing without your explicit consent.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR: contract performance (processing necessary to provide the services you have requested); legitimate interests (operating and improving our services, fraud prevention); legal obligation (compliance with applicable law); and consent (where you have given explicit consent, such as for optional communications).

5. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Enquiry and contact data is retained for up to 3 years from the date of last contact. Account and subscription data is retained for the duration of the contract and for 7 years thereafter, in accordance with UK financial record-keeping obligations.

6. Sharing your data

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and services (such as hosting providers and communication platforms), subject to appropriate data processing agreements.

We may disclose data where required by law or to protect the rights, property, or safety of INTERZAVA LIMITED, our customers, or others.

7. International transfers

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, including adequacy decisions or standard contractual clauses.

8. Your rights

Under UK GDPR, you have the right to access your personal data; request correction of inaccurate data; request erasure of your data; object to or restrict processing; request data portability; and withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

Our website uses cookies. Please see our Cookie Policy for full details of the cookies we use and how to manage your preferences.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after any update constitutes acceptance of the revised policy.

INTERZAVA LIMITED — Company No. 17392151

Registered office: 13 Hemans Road, Daventry, NN11 9DN, United Kingdom

Contact: [email protected]